Legal Information
Disclaimer, Privacy Policy & Terms of Service
Important information about this website and the services provided by MineralFlow Wellness. Please read carefully.
Disclaimer
Olga Campbell is not a medical doctor. All information provided on this website, in consultations, by email, in reports, or through any services offered by MineralFlow Wellness is for educational and wellness purposes only.
Hair Tissue Mineral Analysis (HTMA), mineral and nutrition balancing, wellness coaching, and Pulsed Electromagnetic Field (PEMF) therapy are not intended to diagnose, treat, prescribe for, or cure any disease or medical condition. These services are intended to support general wellness, increase awareness of the body’s needs, and encourage balance through nutrition, lifestyle, and wellness-based approaches.
HTMA is a screening and correlation tool, not a diagnostic test. It is used to help identify patterns and imbalances in the body and is not a replacement for medical evaluation, laboratory testing, diagnosis, or treatment by a licensed healthcare professional.
PEMF therapy offered through MineralFlow Wellness is a non-invasive wellness support service. The iMRS Prime wellness system is not licensed or certified as a medical device. It is not intended to diagnose, treat or prevent any disease.
The information and services provided by MineralFlow Wellness are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or qualified healthcare practitioner regarding any medical concerns, symptoms, diagnoses, medications, or before making changes to your health routine.
By using this website or participating in services offered by MineralFlow Wellness, you acknowledge that you understand and accept this disclaimer.
Privacy Policy
MineralFlow Wellness respects your privacy and is committed to handling your personal information with care.
Information That May Be Collected
MineralFlow Wellness may collect the following personal information:
- Your name
- Email address
- Phone number
- Information submitted through contact forms or intake forms
- Health and wellness information you choose to share
- Appointment or service-related details
- Payment-related records
- Website usage information such as cookies, analytics, or device/browser data
How Your Information May Be Used
Your information may be used to:
- Respond to your inquiries
- Communicate with you about services or appointments
- Provide wellness services and support
- Send reports, recommendations, or follow-up information
- Improve website performance and user experience
- Maintain internal business and client records
Consent
By submitting your information through this website or by contacting MineralFlow Wellness directly, you consent to the collection and use of your information for the purposes described above.
How Your Information Is Protected
Reasonable steps are taken to protect your personal information and keep it secure. However, no website, email, or electronic storage system can guarantee absolute security.
Sharing of Information
Your personal information will not be sold or rented. Information may be shared only when necessary to operate the business or provide services, such as with:
- Website hosting or form providers
- Email service providers
- Payment or invoicing systems
- Laboratories or service partners directly involved in delivering your requested service
Information may also be disclosed if required by law.
Terms of Service
1. Nature of Services
All services provided by MineralFlow Wellness are educational and wellness-based in nature. They are not medical services and do not replace medical care, diagnosis, or treatment.
2. Client Responsibility
You are responsible for your own healthcare decisions. MineralFlow Wellness encourages you to consult a licensed healthcare provider when appropriate, especially regarding any medical condition, medication, diagnosis, or treatment plan.
3. Service Eligibility
Services are intended for individuals seeking wellness education and support. MineralFlow Wellness reserves the right to decline or discontinue services when appropriate.
4. Payment
Payment is due as agreed at the time of booking or purchase. Accepted payment methods currently include:
- E-transfer
- Cash
5. Refund Policy
Due to the nature of wellness services and lab-related processing, refunds may not be available once a Hair Tissue Mineral Analysis kit has been ordered, shipped, processed, or once a consultation or service has already been provided.
If you have questions about a service before purchasing, please reach out before booking.
6. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please provide as much notice as possible. MineralFlow Wellness reserves the right to set or update cancellation policies as needed.
7. No Guarantees
Results vary from person to person. MineralFlow Wellness does not guarantee specific outcomes, health improvements, or results from any service, product, recommendation, or wellness support plan.
8. Personal Responsibility
By choosing to participate in services offered by MineralFlow Wellness, you accept full responsibility for your own choices, actions, and results.
9. Website Content
All content on this website, including text, images, graphics, downloads, and materials, is the property of MineralFlow Wellness unless otherwise stated. Content may not be copied, reproduced, or distributed without written permission.
10. Limitation of Liability
MineralFlow Wellness is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, the information provided, or participation in services.
11. Changes to Terms
These Terms of Service may be updated at any time. Continued use of the website or services after updates are posted constitutes acceptance of those changes.
Contact
If you have any questions about this Disclaimer, Privacy Policy, or Terms of Service, please contact:
How Your Information Is Protected
- hello@mineralflowwellness.com
- Milk River, Alberta, Canada